The relationship between intrinsic job satisfaction, extrinsic job satisfaction, personal factors and turnover intentions- private hospital pharmacists in Hong Kong

Abstract Introduction The impact of employee job satisfaction on retention or the dissatisfaction attrition is becoming increasingly important as it has a significant quality service provided, staff shortages, and effectiveness healthcare organizations. This especially true for private hospitals pharmacists in Hong Kong. Aim Based Herzberg's two-factor theory, aim this quantitative, correlational study was to determine relationship between intrinsic satisfaction, extrinsic demographic characteristics, personal factors, turnover intentions sample working Methods Following institutional ethical approval, five research questions were developed relationships. An empirical model causal relationships among variables tested with 140 registered Kong hospitals. questionnaire designed be self-administered, data collected using convenience snowball sampling methods via an Online Google Form link. Partial least Squares Structural Equation Modelling (PLS-SEM) used analyse structural employed SmartPLS 3.0 compute two-basic partial squares (PLS) path modelling, i.e. measures models. Results 68 (48.6%) male, 72 (51.4%) female participants study, giving overall sex ratio (males per 100 females) 94. One third surveyed 40-49 years old. found that older age associated more moderate intention. At same time, support from family, greater negative moderating effect study's most factor "achievement", outer loading 0.846. Other factors included recognition, opportunities advancement, work itself, responsibility. For one “employment status”, 0.791. include conditions, company policies rules, remuneration, interpersonal relations, supervisor's quality. There positive hospital pharmacists. In contrast, are have Those statistically p<0.05. Discussion/Conclusion conclusion, managements may use knowledge implement strategies improve It hoped pharmacies will then bargaining power retain workplace. turn, better-quality pharmacy can provided and, ultimately, better earnings References 1. Al-Muallem, N., Al-Surimi, M. Job commitment intention leave pharmacists: cross-sectional study. BMJ Open, 2019 [cited Oct 2]; 9:e024448. Available from: http://doi:10.1136/bmjoprn-2018-024448 2. Bennett, D., Hylton, R. A happy mindset: Organizational employees Caribbean. Indian Journal Health & Wellbeing, 2019;10(10-12):244-348. 3. Carvajal, M.J., Popovici, I. Gender, age, pharmacists' satisfaction. Pharm. Prac. 2018;16(4):1396. http://doi.org/10.18549/PharmPract.2018.04.1396